Many Simon Fraser University (SFU) students, myself included, prefer to use the SFU MySchedule course selection system over the legacy Oracle PeopleSoft system’s interface in goSFU. The latter is often slow and less intuitive. Unfortunately, MySchedule frequently suffers from login loops and authentication errors. A login loop occurs when the system repeatedly prompts you to click the “Sign In” button even after you have successfully logged into your SFU account, while the authentication error directly displays a message such as: “Sign in from portal failed: Authentication could not be completed: AccountException: Could not establish user account details or similar errors”. This can be very frustrating and might significantly affect your course selection process.
Here, I introduce a convenient and quick solution. Using Firefox browser as an example.
1. Press F12 or CTRL + SHIFT + C to open the Web Developer Console
2. Select the Storage tab
3. Select Cookies -> https://myschedule.erp.sfu.ca
4. Right-click any item in the list below and select “Delete All”
5. Refresh the page using CTRL + F5. This will also clear the cache for MySchedule.
Once you click “Sign In” again, you will be able to access the SFU MySchedule course selection system normally.
Good luck picking your favorite courses : D
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